CAPITAL CORP. SYDNEY

73 Ocean Street, New South Wales 2000, SYDNEY

Contact Person: Callum S Ansell
E: callum.aus@capital.com
P: (02) 8252 5319

WILD KEY CAPITAL

22 Guild Street, NW8 2UP,
LONDON

Contact Person: Matilda O Dunn
E: matilda.uk@capital.com
P: 070 8652 7276

LECHMERE CAPITAL

Genslerstraße 9, Berlin Schöneberg 10829, BERLIN

Contact Person: Thorsten S Kohl
E: thorsten.bl@capital.com
P: 030 62 91 92

Zimbra

Zimbra Sales & Support

Overview
We’re honored to be associated with Zimbra for over years. Started with hosting a few thousand mailboxes of small & medium sized business enterprises, we’ve grown the business exponentially becoming the Top Platinum Partner in the ASEAN region catering to as many Government owned PSUs, BFSIs & so on Zimbra from Logix is one of the most widely adopted Email & Collaboration solution by Indian enterprise.

Being trusted by more than 5,000 companies and PSUs with over 100 million end users, in 140 countries. Zimbra Collaboration Server is third largest messaging platform after Office 365 & G-Suite.

Our Expertise

Deeper interactions with Customers
Email Security Advanced Threat Protection services are bundled with Zimbra which safeguards against all emerging advanced threats like Malware, Domain Spoofing, Cousin Domain Spoofing, TLS Encryption, Ransomware, BEC, Spear Phishing.

Zimbra is a complete enterprise email & collaboration solution consisting of Mail, Collaboration & ATP features offering the most innovative messaging experience available today, connecting end users to the information and activity in their personal clouds.

Cloud Zimbra can be easily deployed on Logix cloud infrastructure which is hosted in four, tier III data centers in Mumbai, Pune & Bangalore, making it easy for IT to deploy, manage and scale at dramatically lower costs compared to other solutions

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Choose your Zimbra with Logix

Business enterprises have the flexibility to choose the deployment based on their requirement.

Key Highlights of the Product

Control panel is an internal team effort of Logix which is basically built to ease the administration task which is not included in native Zimbra. 

It acts as a single repository for users which makes it easier to search from the LDAP, one can search users on the basis of LDAP Schema parameters i.e First name , Last name , Dept , Designation , Location , Employee Type , Company Name & Employee No. Admins can easily Add/Delete or Mass Add users, they can also export the user list in csv format. It allows to Change/ Edit Account Information such as Personal Info, Address, Contact & company details of an Employee.

Admins can create Distribution List, add/delete member from the DL, Add/ delete Auth Sender, Export DLs in csv. Access is allowed and the levels of permission are Read Only, Domain Edit & Super Admin.
Logix control panel allows admins to change passwords, adding vacation responders, alias & forwarding email ids for users. They can also change account status to Active/De-active & Disabled. White List/ Blacklist domains/ Email ids can also be easily updated & managed. Mailbox properties like Enable/ disable Password policy, set Incoming & Outgoing Mail size restriction, Enable/ Disable Spam notification alert, update Class of Service, Update, quota can be updated in Logix Control Panel for Zimbra users.

Reporting is another exclusive feature, download & extract Admin Activity Log, Statistics Report, Displays Data Transfer, Statistics report, Top sender and Top recipient month wise. Admins can investigate Incoming & Outgoing mail tracking from the control panel.
The spam notifier mail which consists of all mail headers which user was supposed to receive but have got quarantined as they are identified as Spam Mail is sent to the Admin from time to time. It also has the Spam Release Function which allows users to release falsely identified mail by credentials provided to them.

Zimbra offers sophisticated email, calendaring and collaboration features, but is less complex to deploy/manage and is as much as 50% less expensive comparatively. Zimbra enables high availability through support for virtualization.

By providing a rich, consistent user experience on all major platforms (Windows, Mac, Linux)—online through a Web browser (Firefox, Chrome, Internet Explorer, Safari) and via MS Outlook, Thunderbird and other desktop clients—Zimbra increases end-user satisfaction and reduces support costs and user training needs.

IT administrators can easily connect Zimbra to a unified communications solution to provide integrated click-to-call, voicemail, chat and presence for users.

Zimbra has an easy-to-use Web-based administration console enabling IT administrators to securely access the application anywhere, anytime. Zimbra also empowers end users through end-user self-service administration, reducing IT administration and support overhead and increasing end-user satisfaction. It supports both hierarchical storage management and multitenancy.

What do we do?

Key Features

Zimbra Plans
Mailbox Features Basic

480 per Mailbox/Yearly

Professional

960 per Mailbox/Yearly

Details
Mailbox 5 GB 25 GB Size of the mailbox can be allocated as per the user’s requirement
SSL enabled POP/ IMAP/ SMTP access to mailbox User can securely access the mailbox using any POP/IMAP based email client
Email ATP (Advanced Threat Protection) Premium Multi-Layered, Multi tiered Antivirus, Antispam & Anti Malware, Advance Malware Scanning with Sandbox, Forged Email Detection (Display Name Spoofing), Embedded Malicious URL Scanning, Cousin Domain Spoofing, Business Email compromise (BEC), Zero Hour Protection, Anti-Malware, Opportunistic TLS, Potential Dangerous Attachment
AJAX based Web Access User has desktop class AJAX based experience on the web.
MS Outlook Sync 2 Way sync from Outlook to Web using ZCO
Collaboration User has the facility to share his mailbox, calendar & contacts with domain user
ActiveSync for Smartphone 3 Way sync of Mails, Calendars & Contacts can be achieved through ActiveSync feature
Zimbra Plans
Mailbox Features Basic Professional Details
SSL enabled POP/ IMAP/ SMTP access to mailbox User can securely access the mailbox using any POP/IMAP based email client
Email ATP (Advanced Threat Protection) Premium Multi-Layered, Multi tiered Antivirus, Antispam & Anti Malware, Advance Malware Scanning with Sandbox, Forged Email Detection (Display Name Spoofing), Embedded Malicious URL Scanning, Cousin Domain Spoofing, Business Email compromise (BEC), Zero Hour Protection, Opportunistic TLS, Potential Dangerous Attachment
AJAX based Web Access User has desktop class AJAX based experience on the web.
MS Outlook Sync 2 Way sync from Outlook to Web using ZCO
Collaboration User has the facility to share his mailbox, calendar & contacts with domain user
ActiveSync for Smartphone & MAPI 3 Way sync of Mails, Calendars & Contacts can be achieved through ActiveSync feature
LDAP & MS Active Directory Integration Chargeable Chargeable
Real-time Backup & Restore Chargeable Chargeable
Access Control Policy Chargeable Chargeable
Data loss prevention Chargeable Chargeable
Add-On Features
Mail Vault – Compliance Email Archiving
Logix Email ATP – Email Security with Advanced Threat Protection
VNC Talk – Audio / Video , Text Chat for Group & Also One-on-One
Zimbra Plans
Email Professional Edition Standard Edition
Basic Search
Zimlets for Simple Customizations
Conversation Views
Offline Web Client (Chrome & Firefox)
Advanced Search Builder
Attachment Search
Contacts Professional Edition Standard Edition
Personal Distribution Lists
Global Address Lists (GAL)
MS Exchange Interoperability
Calendar Professional Edition Standard Edition
Calendar Feature
Group & Resource Scheduling
MS Exchange Interoperability
Sharing Calendars, Folders & Files
File Briefcase
Zimbra Docs *( requires seperate servers)
Zimbra Drive Professional Edition Standard Edition
Native Integration with ownCloud & Nextcloud
Desktop Clients Professional Edition Standard Edition
POP & IMAP Email
CardDAV, iCal & CalDAV Clients
Mobile Devices Professional Edition Standard Edition
Mobile Web Client
POP & IMAP Email for Smartphones
CardDAV Contacts & CalDAV Calendar
Server Administration Professional Edition Standard Edition
Web Administration Console
Command Line Interface (CLI)
Postscreen MTA Security
SSL SNI
LDAP & MS Active Directory Support
Domain Management & Customization Professional Edition Standard Edition
Multi-Domain Support
Migration Tools
Domain Limitations (Users / COS / Quota)
Advanced, Business-Ready Features Professional Edition Standard Edition
Custom Retention Policies
Litigation Hold
Archiving & Discovery
Real-time Backup & Restore
Hierarchical Storage Management (HSM)
Volume Compression
Volume Deduplication
Two-Factor Authentication
Zimbra Mobile (ActiveSync)
Shared Items Synchronization on Mobile
Mobile Device Policy Management
Allow/Block/Quarantine (ABQ)
Outlook Sync (MAPI)
Outlook for Mac (EWS) Optional Optional
*Support is available for VHA only.
Zimbra Support Professional Edition Standard Edition
Communities & Forums
Email & Phone Support (8×5)
Premier Support (24×7) Optional Optional
Elite (Support package for customers requiring full services for supporting and enhancing platform) Optional Optional
Elite + (Includes Elite Support and Network Edition core Source Code Support) Optional Optional
Zimbra Professional Services Optional Optional
Add-On Features Professional Edition Standard Edition
Mail Vault – Compliance Email Archiving
Logix Email ATP – Email Security with Advanced Threat Protection
VNC Talk – Audio / Video , Text Chat for Group & Also One-on-One
Description of Service Admin Management Features Details
Email Security SPF/ DKIM Support all major spam control method of SPF/ Domain Key Signature (DKIM)
DMARC Supports DMARC email validation security system
Spam Notification Alert Enable Spam Notify for User/s, so as to receive spam digest emails
White List/ Black List domains WL– Mail from listed domain name will reach user even if it is stamped as Spam
BL – Mail from listed domain name, email addresses will be quarantined even if it is not a spam mail
General Features Password Policy Password is set to maximum 8 characters in length (Password complexity should include 1 uppercase character, 1 lowercase character, 1 special character & 1 numeric)
Password Age Policy By default password age is set to 30 days, users receives 3 notifications before the password is expired.
Max Mail Size Allowed 25 MB Send/ Receive set to 25 MB including attachment
No. of mails per user per hour 499 Rate limit set to 499 per user / hour. An alert is sent to Logix Admin & the account is blocked if it reaches above the limit set.
No. of recipients per mail 99 User is allowed to send mail to 99 recipients including TO, CC, & BCC from email client, Web Client & from Hand held device.
Accounts & Groups User Add/ Delete/ Modify Admin will be able to Add, Delete & Modify (email, first name, last name) account details.
Mass Upload Admin can quickly upload the users in bulk.
Export Userlist Admin has the faclility to quickly export the list of users created in the cpanel
Plan Change Admin has the option to upgrade the user from Basic to Professional without actually having to delete the user.
Vacation Responder for Users Admin can set vacation responder for user & user can set set his Out of Office by himself
Account Information Change Admin can update user’s account information for.eg. DOB, Gender, Dept, Company, Mobile, Address, etc
Account Status Admin can change the account status to, Active – User sends & receives email, De-active – user cannot login, but messages are accepted, Disabled – user cannot login, messages are rejected
Spam Digest Emails A digest mail which list all mail headers which user was supposed to receive but have got quarantined as they are identified as Spam Mail
Email Alias/Forwarding Domain Admin can set up to 5 Aliases & 5 Forwarding id on their email account
Distribution List Creation domain Admin can create Distribution List
Member Add for DL Admin can add the members in the DL
Authorized Sender for DL External or Internal Sender ID can be made as Authorized Sender for a DL
Export DL Admin has the facility to export all the DL’s & their members from the cpanel
DL Mass Add Member Support Ticket to be raised Ticket has to be raised & DL list/ members to Logix support for this Request
Policies Attachment Stripping Support Ticket to be raised Emails with attachments above specified size will be replaced with a url link. If the policy is set to for. Eg 1 MB, any mails above 1 MB will be sent or received using a HTML link
Permitted Recipients Support Ticket to be raised Restrict Users/Groups to send/receive mails only from certain specified external domains Ex. User A allowed to send/receive only from local & abc.com email ids.
Send Local Mails only Support Ticket to be raised Restrict User/Group to send mails within the domain
Email size restriction Support Ticket to be raised Set User/Group wise mail size restriction to send/receive mails Ex. User A allowed to send 2 mb while User B allowed to send only 3 mb of email size.
Block List Support Ticket to be raised Restrict users from receiving mails from few domains.
Attachment Type Restriction Support Ticket to be raised Set User/Group wise attachment extension restriction to send/recive mails. Ex. User A allowed only .pdf, .docx, etc while User B restricted to send .pdf. Blocking goes with the exact match of extension, renamed files will not be blocked
Wiretap Content Support Ticket to be raised Specified words or phrases found in mail, action of redirecting or copy of the mail can be re-directed to monitoring ID.
Footers Support Ticket to be raised Append HTML footers to your organization’s Emails
BCC Usage Support Ticket to be raised BCC Marked mails can be redirected or notified to monitoring ID
BCC Block Support Ticket to be raised Restrict User/Group from sending mail with BCC recipient marked in the mail
Mail Monitoring Support Ticket to be raised Mails sent/received by specific User/Group, copy of the mail can be re-directed to monitoring ID. Ex. Sent/Received mails of User A & User B, copy of mails will be monitored by Admin ID
Webmail Restriction Domain admin can block specific users from accessing webmail
For all the above policies support ticket needs to be raised through Logix ticketing system.
Reports Quota Report Displays mailbox Quota Allocated & Occupied by the user, report can be export in csv format.
Statistics Report, Top Sender, Top Recipient & Data transfer Reports can be exported in csv format
Mail Tracking Domain admin can perform sender & recipient search activity online
Activity Report Display Active / Inactive user accounts who have / Haven’t logged on to webmail for X days
ATP Report Displays total count of Spam, Virus, Malware, Spoofed & VOF that has been blocked by the Email Security Gateway.
Admin Activity Log Displays last admin login details and the activity done by the admin
Add-On Features Mail Vault Compliance Email Archiving

Service Add-Ons

On Cloud

With the flexibility, scalability & high reliability on Logix cloud, deployment is easier, faster & more secure!

24*7 Support

With our unmatched 24*7 Support, we’ve managed to garner our Customer’s Trust. We’re always Online with our “Anywhere Support” on Logix Support desk app on Google Play or Online Ticketing Portal.

On Premise

With the on-premise deployment option, the data resides in the customers premise in the network. Dependency on Internet is reduced when it comes to exchange of local mails within the premise.

Access Control

Restrict your organization’s data to the authorized users only, with our Access control solution that lets you extend capabilities & improve operational efficiencies with real time monitoring to secure your Corporate Email, SAP ERP, VPN, Remote Server Login, Web Applications and Cloud Infrastructure.

DMARC Monitor

Our comprehensive compliance-based analytics that safeguards business enterprises against domain phishing & spoofing. We believe email is worth fixing. Our long-term mission: make email better through widespread DMARC adoption.

VNC Talk

VNC talk is full feature real-time enterprise communication tool including chat, video/audio conferencing, screen sharing, voice messaging & file sharing. Available as a web, desktop & mobile client.

Email Archival

Your business data needs to be protected & archived outside the operational email environment for regulatory & compliance needs. Logix Email Archival solutions are secure, dynamically-scalable that reduces complexity, eases risk, improves productivity and helps address regulatory and compliance needs.

Advanced Threat Protection (ATP)

Email is the #1 Threat vector! Be it Ransomware, Spear Phishing, Domain Spoofing or Advanced Malware, Logix Cloud Email ATP safeguards you from all email-borne advanced threat attacks from this multi-tiered filters comprising of Advanced Malware Protection(AMP), BEC, Forged Email Detection & Cousin Domain Abuse.

Need more information?

If you would like to know about this service or need any other assistance, please get in touch with us.