Logix Customer Support
Chatbot-Enabled Support Portal
Our Supportdesk portal gives you everything you need to manage support in one place. The Dashboard offers a clear view of all activity — from total and pending tickets to closed, certified, approval-pending, and dissatisfied ones. In Config, you can update your customer profile, add new admins, and review your purchased services. The Support area lets you easily create new tickets or track existing ones by ID, while Reports provide deeper insights through analysis, performance data, and customer feedback.
The dashboard shows totals, pending, closed, certified, approval-pending, and dissatisfied tickets.
Set your customer profile details, add a new admin, and view your purchased service
You can create a new ticket or search existing tickets using the ticket ID to check their current status.
Get a better understanding through Ticket analysis, Performance, and Feedback report
Accessing the Support Portal
Visit the updated support portal: https://supportdesk.logix.in/
You can login to the account with your existing credentials.
Watch our video or request the support manual on support@logix.in
Logix Support Contact
Your Dashboard
