Azure networking issues caused connectivity outages for users.
Microsoft 356 users faced connectivity troubles causing a global outage starting at 11:45 on July 30th. User groups ranging from small organisations to airline systems reported degraded performance due to networking infrastructure issues across Microsoft’s Azure cloud regions globally.
Azure is a public cloud computing platform by Microsoft that provides a wide range of cloud services for businesses of all sizes. The service status page of Azure had shut down as well, displaying a service degradation warning informing users about the impacted services and expected latency in performance.
“We are currently investigating access issues and degraded performance with multiple Microsoft 365 services and features. More information can be found under MO842351 in the admin centre,” the company wrote on X, formerly Twitter, via its Microsoft 365 Status account.
Other Microsoft services affected included the Microsoft 365 admin centre itself, Intune, Entra and Power Platform. While SharePoint, OneDrive for business, Microsoft Teams and Exchange Online remained unaffected. The other components of M365 portal including M365 consumer, outlook.com, OneDrive, Microsoft copilot, Microsoft-to-do, Skype, Office for web(consumer), Whiteboard, Phonelink, Teams(consumer) and Microsoft lists were working without any trouble too.
Third-party outage reporting service Downdetector.com had received user reports suggesting that many Microsoft 365 services were not working for them. But on the other hand, Microsoft 365’s network health status page, which enables users to check network connectivity, showed no sign of any issues.
Microsoft’s Azure Service status page itself had stopped working due to networking infrastructure issues. The page confirmed that Azure’s networking infrastructure was impacted globally. A page reporting Azure’s status released a statement saying, “We have implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief. Monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and we are continuing to monitor to ensure full recovery.”
While 2023 was riddled by outages for Microsoft, this was their 8th outage incident in 2024.