The client is one of India’s foremost engineering and manufacturing enterprises in the energy and infrastructure domain. Established over half a century ago, the client stands as a prominent manufacturer of power equipment globally and has been a key contributor to fostering self-reliance in India. The company offers a diverse range of products, systems, and services spanning power-thermal, hydro, gas, nuclear, and solar PV sectors, alongside transmission, transportation, defence, aerospace, oil and gas, and emerging fields like BESS and EV chargers.
Problem statement:
The client faced a critical decision regarding their email management system. After utilizing Zimbra provided by Logix on-premise solution for the past five years, the contract was supposed to expire in October 2024. Consequently, the client initiated discussions to migrate to Microsoft 365, driven by considerations such as modernization and potential operational advantages.
Challenges:
During the migration discussions, several challenges emerged, including the significant cost and time required for migration, and the need for substantial technical resources. These factors posed significant hurdles for their Microsoft bidder who could not mitigate these challenges. This prompted concerns regarding the feasibility and efficiency of the migration process.
Overall market solutions available for the problem:
In the broader market, various solutions exist for email management and productivity suites, with Microsoft 365 emerging as a prominent option.
However, the decision to migrate entails careful consideration of factors such as migration complexity, resource allocation, and cost-effectiveness.
Solution deployed by Logix:
In response to the Microsoft bidder’s high cost and time for the migration process, the client opted to renew their existing contract with Logix for the Zimbra on-premise solution, for a period of 2 years.
This decision was driven by the client’s assessment of the migration process and the realization that renewing the Zimbra contract offered a cheaper, more seamless, and efficient alternative.
Benefits of the solution:
By choosing to renew the contract for the Zimbra on-premise solution provided by Logix, the client maintains continuity in their email management system. This decision alleviates concerns regarding migration complexities, minimizes disruption to operations, and ensures ongoing support and familiarity with the existing technology stack.
The client can continue leveraging the benefits of Zimbra’s robust features such as instant messaging which is as easy as WhatsApp, multi-device support, and a complete suite of collaboration tools like calendar, contacts, file sync n share, and of course, emailing.
Moreover, they benefit from Logix’s in-built email advanced threat protection, which keeps their emailing secure at all times.
In summary, the decision to renew the contract with Logix for the Zimbra on-premise solution aligns with the client’s priorities, ensuring stability, efficiency, and continued support for their email management needs.
The renewal order, officially confirmed on January 15, 2024, is a great testimonial to our continued partnership and commitment to delivering quality email solutions.